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Last updated: April 2026

Terms of Service

Please read these terms carefully before using the GetLeanGrid platform. By accessing the Service you agree to be bound by them.

§ 1. General Provisions

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  1. 1The operator of the GetLeanGrid system (hereinafter: the "Service") is [Your Company Full Name], registered at [Your Company Address], Tax ID (VAT/NIP): [Your Tax ID] (hereinafter: the "Operator").
  2. 2The Service is intended exclusively for business and professional users (B2B). Consumer protection laws do not apply.

§ 2. Services and Payments

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  1. 1The Service provides access to CRM software in a SaaS (Software as a Service) model.
  2. 2The Service is provided on a recurring subscription basis. Payments are processed by a third-party payment provider.
  3. 3The Customer agrees to receive invoices in electronic format.
  4. 4Failure to pay for the upcoming billing cycle will result in account suspension, followed by the permanent deletion of the account and its data after 30 days.

§ 3. Limitation of Liability

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  1. 1The Operator provides the Service on an "as-is" basis, without any Service Level Agreement (SLA) or guarantee of uninterrupted operation.
  2. 2The Operator's liability for non-performance or improper performance of the contract, data loss, or Service downtime is strictly limited to actual damages and capped at the total amount of subscription fees paid by the Customer in the 12 months preceding the event giving rise to the claim.

§ 4. Data Processing Agreement (DPA)

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  1. 1By accepting these Terms, the Customer entrusts the Operator with the processing of personal data entered into the GetLeanGrid system by the Customer (e.g., data of their CRM contacts).
  2. 2The Customer acknowledges that they are the Data Controller of this data. The Operator acts exclusively as a Data Processor.
  3. 3The Operator processes data solely for the purpose of providing the Service, based on the documented instructions of the Customer (resulting from the use of the Service features).
  4. 4The Operator commits to implementing appropriate technical measures to ensure data security (Art. 32 GDPR).
  5. 5The Customer grants general authorization for the Operator to engage subprocessors (e.g., cloud infrastructure providers). The Operator ensures that subprocessors provide equivalent security guarantees.
  6. 6Upon termination of the Service, the Operator will delete the entrusted data.

§ 5. Final Provisions

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  1. 1Any disputes arising from these Terms will be settled by the court competent for the Operator's registered office.

Questions about these terms? Contact us.